What We Collect and Why
We collect the minimum needed to run an account and settle a payment. That means the mobile number you register with, the name as it appears on your wallet, the transaction reference your bKash, Nagad or Rocket payment generates, and the device and browser details that
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keep a session secure. We never ask for your wallet PIN, and nobody who works with us will ask for it over chat, phone or message. If someone does, that person is not speaking for this brand. Payment records are kept because money has to be
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traceable. When you send a bKash transfer, our finance side matches the reference you entered against the amount received before crediting your account wallet, and that matched record stays on file for accounting and dispute handling. Gameplay records are stored too, so a hand at Blackjack
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Pro Tables or a round of Crash Skyward can be rechecked if you ever question the result. How long we hold things depends on the type. Transaction and tax-related records sit longer than a marketing preference, and you can ask us to stop promotional messages at
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any time without losing account access. One point we will not soften: privacy rules differ by country. What we may collect, how long we retain it, and what you are entitled to request all depend on the law where you live and on eligible regions. If
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a request cannot be met under your local rules, we will say so in writing and explain the reason instead of leaving you guessing. Where your local law gives you a stronger right than this page describes, that law wins.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.